On Duty & Select Truck - Driver Training 1.2

Where we will be working: Mobile Application > Swoop Towing

Download Swoop Towing App for iOS or Android

On Duty/Off Duty
Once you login you will see the screen below and you may be marked “Off Duty”. The first step is marking yourself “On Duty”. Simply click on the button and you will see On Duty turn Green.

This is very important and is how your dispatch team and customers will be able to see your location. When you are done for the day, make sure to click “Off Duty” to stop tracking.

Select Truck
Next, you will want to select the truck that you will be using for the day. If you switch trucks often, just remember to change your truck accordingly. Click on the Select Truck Field to select. Once complete, you will see your truck name in the field.

It is important to select a truck because this is how Swoop records vehicle usage information. It also shows your dispatch team which truck you are currently using. 

 

If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network. You can also reach the team via the blue chat bubble on AgeroSupport.