Understanding the Status of Your Invoice

Tabs in the Invoices Dashboard make it easy to find invoices that are new, have already been paid, or require additional action.

  • Provider New is now referred to simply as New. Access this tab to view new invoices that have not yet been paid. 
Invoices Tabs, New
  • Provider Unpaid is now known as Action Required. Here you can find invoices that have been rejected so you can quickly make updates based on the notes before resubmission. Statuses located in the Action Required tab include:
Invoices Tabs, Action Required
    • Status: Rejected - these are invoices that have been rejected and require additional action based on the notes before they can be resubmitted.
  • Provider Paid is now called Sent. This page includes the invoices that have already been submitted for approval. Statuses located in the Sent tab include:

Invoices Tabs, Sent

    • Status: Sent - invoices with the Sent status have been submitted but not yet approved.
    • Status: Approved - this status refers to invoices that have been submitted and approved.
  • A fourth tab has been added under the Done tab for invoices that have been completed and paid. Statuses located in the Done tab include:
    Invoices Tabs, Done 
    • Status: Paid - this status refers to invoices that have been paid and are now complete.