Learn more about Alternative Transportation


Alternative Transportation for Agero Roadside Managed Services enhances the roadside experience by offering customers requiring a tow the option to take a Lyft ride to their final destination. This can be added to your existing roadside program.

 

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Alternative Transportation for Agero Roadside Managed Services

No more riding in the tow truck. Surprise and delight your tow customers with a Lyft ride to their destination of choice.

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Be your customers' hero

Drivers have few options when their car breaks down on the side of the road. Support them when they need it most by offering a Lyft ride when they call for a tow.

Get them moving

A breakdown means lost time and disrupted plans. Help your customers get on with their busy days without the hassle of finding their own transportation.

See the results

Alternative Transportation with Lyft increases NPS by over 4 points when customers are offered a ride, even if they do not choose to take it.

Full service experience, personalized convenience

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Agent assistance

Agents order and pay for rides, for a concierge-style experience

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Flexible rides

Rides are triggered immediately or initiated by customers with the push of a button

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Real-time tracking

Customers can track the status and location of their ride, even if they do not have the Lyft app installed

 

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No more waiting

Customers can opt to leave their car before the tow truck arrives, and get service status updates from their smartphone

The right partner for your program

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DISTINGUISHED BRAND

Lyft is the second-largest and fastest-growing ride sharing company in the US

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NATIONWIDE COVERAGE

Lyft's nationwide network offers service within range of 80-85% of all roadside events

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RIDER SAFETY

Annual criminal background and driving record checks for drivers are just one component of Lyft's safety program