Join Our Provider Network

Road-only Services
These are your "every day" breakdowns including: lockouts, jumpstarts, tire changes, and fuel deliveries. 

Towing Services
All towing services, including winching. You can choose to perform any of the following, depending on your fleet capabilities:

• Light Duty
• Medium Duty (GVWR in excess of 10,000 lbs, or 21+ feet in length)
• Heavy Duty (GVWR in excess of 20,000 lbs, or 31+ feet in length)

Mobile Mechanic Services
Our Mobile Mechanic providers complete on-scene repairs for Medium and Heavy Duty vehicles in our Fleet and Recreational Vehicle space. These services include engine repair, computer diagnostics, exhaust, belts and hoses, sheet metal, as well as general RV repair. In addition, a subset of our Mobile Mechanic providers perform tire delivery service and on-scene installation.

Accident Management

*We are currently only accepting AM tow submissions if you also have a storage facility.*

Our Accident Management program involves two tow types:

• Accident Towing: Service high-priority dispatches, which may include accidents. An accident tow requires a service provider to respond to the disablement scene with an expedited ETA, obtain the vehicle, and move it to the designated repair or storage facility. 
  
  

• Secondary Towing with Payout: Deliver vehicles from an impound or storage yard to a designated body shop. You may be asked to advance funds in order to release the vehicle on behalf of Agero. Advanced funds will be pre-paid by Agero on a Virtual Credit Card (VCC).

We require a document that lists the zip codes you can and want to service that fall within a 45 minute ETA.

Please upload a document that contains each zip code on a separate line. Click the link below if you'd like to download an Excel template, then upload the completed template to the Territory section on the form at right.

• Zip Code Document Template 

Agero needs your Taxpayer information to verify your business and accurately provide you with year-end statements (1099s).

Please upload your complete, accurate and signed W-9 at right. This sample shows the information that we require. Your documentation will be manually reviewed by our Compliance Team.

Click here if you need a blank W-9 to fill in. Please note all the certification details, listed under "Part II Certification." 

We require evidence of your completed background checks on all members of your business who will be performing Agero services or handling information pertaining to Agero, including owners. Please submit background check documentation at the form to the right. 

The best documentation is the full report including employee name, last 4 digits of their social security number, and result of the background check in its entirety.

See our full list of requirements here.

Here is a list of websites that we will accept background checks from:

• GoodHire
• Sentrylink
• ClearChecks 
• HireRight

Please do not use the following websites to run your background checks. These documents will not be accepted: 

• Peoplefinders.com
• TruthFinder
• Checkpeople
• Instant Checkmate
• BeenVerified

If you are accepted in your network, it will be your responsibility to provide updated employee information to maintain compliance with our background check process.

Agero requires the following insurance coverage as a minimum. There are volume, client, and service stipulations, not all Providers will qualify for the lowest coverage limits. 

* State minimum insurance coverage requirements may be higher than Agero’s minimum requirements; where applicable, Service Providers must comply with their minimum state requirements to meet Agero’s contractual expectations. States where minimum insurance coverage exceeds Agero’s required limits include, but may not be limited to: Colorado, Illinois, Louisiana, Missouri, Montana, New Jersey, and New Mexico.

Disclaimer: All insurance limit minimums are subject to change at Agero's discretion.

Note that Commercial Auto Liability coverage is a requirement, even if you only provide road services.

Need help locating underwriters within your state? Visit this page anytime or at the time of your COI renewal to help guide you in which insurance carrier may be available to you.

Agero has partnered with Lucky Truck, a tow and transportation insurance agency, to offer our Service Providers affordable insurance through an easy-to-use platform. They aim to modernize the industry with expert guidance, streamlined processes, and innovative solutions. They are in the trucking solutions space, and offer resources that may benefit businesses like yours.  

If, based on your initial application, we determine we’re a fit, you will be asked to submit a Rate Agreement document outlining our agreed-upon service rates. This is in addition to the required Certificate of Insurance and background checks evidence.

We will communicate with you via email, using the email address you provided on your application. Please be sure to check emails often for updates on where you stand in our recruitment pipeline.

If you plan to complete towing services in any zip code within the state of Nevada you are required by state law to have and supply us with:

• Accurate and current Nevada Transportation Authority Certification  (CPCN)
• Evidence of your annual medallion/decal renewal

Proper documentation at the time of application is REQUIRED in order to enter our network. Once in the network, it is your responsibility to ensure that we have proof of your licensing and proper documentation of annual decal renewal as the certificate gets updated yearly. If you do not keep the documentation we have on file updated yearly your account will be placed on hold blocking you from receiving any calls or jobs from Agero.

If you CPCN is in process please upload your signed confirmation letter as proof of registration in progress. 

This documentation is required by the state of Nevada and it is critical that you stay on top of managing compliance around it. 

Agero provides services across the U.S. in all zip codes, however, call volume in your specific area would be dependent on many factors. Our recruitment team would be happy to outline those factors for you once you've submitted your application.

Our Swoop platform can be used as a standalone solution. Or you can use it alongside your existing software — whichever best fits your business.

If, based on your initial application, we determine we’re a fit, you will be asked to submit a Rate Agreement document outlining our agreed-upon service rates. 

Supporting diversity, equality and inclusion across our employee, partner, contractor and client populations is important to Agero and its clients. 

Having a better understanding of the makeup of the Agero network will empower us to work with you, our people and our customers to better support your needs.

All responses will be anonymous and used for reporting purposes.

On average, we aim to complete the application process - from initial form submission to activation in our network - within a few weeks.

This timeline is dependent on how quickly we get the necessary information from you and is also based on the regional and service needs we must prioritize/fill at the time of your application.

If we determine you’re a fit for our network based on your application, a member of our recruitment team will be in touch within a week or two of your submission.

If you have already filled out the application and are looking to check on the status, just head over to info.agero.com/network fill out the form using the same info you used on your application and for Type of Request select "Application Inquiry" from the drop down and our team will follow up with you.

IMPORTANT: Please ensure the Communication Email you provide at right is an inbox you are regularly monitoring for general communications. We will be in touch with regular updates on the progress of your application and will be sending these communications to the email address you submit.