Join Our Network

Road-only Services
These are your "every day" breakdowns including: lockouts, jumpstarts, tire changes, and fuel deliveries. 

Towing Services
All towing services, including winching. You can choose to perform any of the following, depending on your fleet capabilities:

• Light Duty
• Medium Duty (GVWR in excess of 10,000 lbs, or 21+ feet in length)
• Heavy Duty (GVWR in excess of 20,000 lbs, or 31+ feet in length)

Mobile Mechanic Services
Our Mobile Mechanic providers complete on-scene repairs for Medium and Heavy Duty vehicles in our Fleet and Recreational Vehicle space. These services include engine repair, computer diagnostics, exhaust, belts and hoses, sheet metal, as well as general RV repair. In addition, a subset of our Mobile Mechanic providers perform tire delivery service and on-scene installation.

Accident Management
Our Accident Management program includes two tow types:

• Accident Towing: Service high-priority dispatches, which may include accidents. An accident tow requires a service provider to respond to the disablement scene with an expedited ETA, obtain the vehicle, and move it to the designated repair or storage facility. 
  
  

• Secondary Towing with Payout: Deliver vehicles from an impound or storage yard to a designated body shop. You may be asked to advance funds in order to release the vehicle on behalf of Agero. Advanced funds will be pre-paid by Agero on a Virtual Credit Card (VCC).

We require a document that lists the zip codes you can and want to service that fall within a 45 minute ETA. Please upload a document that contains each zip code on a separate line. Click the link below if you'd like to download an Excel template, then upload the completed template to the Territory section on the form at right.

• Zip Code Document Template 

Agero needs your Taxpayer Identification Number (TIN). For corporations, LLCs, and other business entities, your TIN equals your Employer Identification Number (EIN). For individuals, sole proprietors, and single-member LLCs, your TIN equals your social security number. Please only fill out ONE of these fields. Why should you use an EIN as a sole proprietor?

We require an electronic signature confirming that all of the information entered into the form on the right is certified. Click to view a sample W-9 form for all certification details, listed under "Part II Certification." 

We need this information to accurately provide year-end statements (1099) to your business and the IRS.

We require evidence of your completed background checks on all members of your business who will be performing Agero services or handling information pertaining to Agero. Please submit background check documentation at the form to the right. If you do not have these documents at hand, you will have the opportunity to submit them later in the process, but we recommend doing so now.

The best documentation is the summary page from the report that shows the employee name, last 4 digits of their social security number, and the result of the background check.

See our full list of requirements here.

If you need to run background checks, here is a list of websites that are suitable:

• GoodHire
• Sentrylink
• ClearChecks 
• HireRight

Please do not use the following websites to run your background checks. These documents will not be accepted: 

• Peoplefinders.com
• TruthFinder
• Checkpeople
• Instant Checkmate
• BeenVerified

Depending on the types of services you’ll provide, Agero requires the following insurance coverage as a minimum:

Note: Commercial Auto Liability coverage is still a requirement even if you only provide road services.

If, based on your initial application, we determine we’re a fit, you will be asked to submit a Rate Agreement document outlining our agreed-upon service rates. This is in addition to the required Certificate of Insurance and background checks evidence.

We will communicate with you via email, using the email address you provided on your application. Please be sure to check emails often for updates on where you stand in our recruitment pipeline.

Agero provides services across the U.S. in all zip codes, however, call volume in your specific area would be dependent on many factors. Our recruitment team would be happy to outline those factors for you once you've submitted your application.

Our Swoop platform can be used as a standalone solution. Or you can use it alongside your existing software — whichever best fits your business.

If, based on your initial application, we determine we’re a fit, you will be asked to submit a Rate Agreement document outlining our agreed-upon service rates. 

On average, we aim to complete the application process - from initial form submission to activation in our network - within a few weeks. This timeline is dependent on how quickly we get the necessary information from you and is also based on the regional and service needs we must prioritize/fill at the time of your application.

If we determine you’re a fit for our network based on your application, a member of our recruitment team will be in touch within a week or two of your submission.

We will communicate with you via email, using the email address you provided on your application. Please be sure to check emails often for updates on where you stand in our recruitment pipeline.

If you have any questions about the process or the status of your application once submitted, please submit a ticket to our recruitment team. Select "Application Inquiry" from the Type of Request dropdown in the form.

If you are already a contracted SP and looking to modify your existing service offering profile, please reach out to our Provider Advocate Group. Select "Account Update/Inquiry" from the Type of Request drop-down.