Understanding Coverage
Understanding Coverage
Can I help my customer during a roadside event?
How do I assist a policyholder who needs assistance obtaining a Lyft voucher?
How long will it take to get my customer roadside help?
What accident services are supported through Agero?
What happens when there is negative customer feedback?
What if I want to use a preferred service provider that I know?
What is alternative transportation?
What is the complaint rate for ERS?
Why was the customer charged when they have ERS coverage on their policy?
REQUEST SUPPORT
Contact Us
Use this form to send an email to our team. An Agero representative will promptly reach out to assist you.
To request a callback, please click the phone icon in the top right and select callback.
If customers need help submitting a roadside assistance claim, advise them to call 877-627-5757.