Secondary tow and storage billing rules

In the event that a vehicle ends up in your own storage yard/facility, follow the below guidelines:

  1. If you are able to complete tow out of storage:
    1. Invoice the initial tow to your storage on the first job ID
    2. Invoice the tow out of storage on second job ID, including storage costs at your contracted rates
      1. This storage payment is not considered an Advance Charge and will not be paid via VCC
  2. If you are unable to complete tow out of storage:
    1. Invoice the initial tow to storage on one job ID, including the cost of storage at your contracted rates.
      1. This storage payment is not considered an Advance Charge and will not be paid via VCC
    2. The second provider (may be contracted by Agero or another party) will invoice the tow out separately.
      1. No additional paperwork is required from you.
      2. Do not charge this provider for storage fees.