Invoicing & Payments
About Us
Account Set Up
General
Getting Started
Settings & Customization
Your Services & Capabilities
Swoop Mobile App
Settings for Non-Agero Accounts (Cash Calls, Municipal, Etc.)
Dispatching & Jobs
Accepting & Assigning Job Offers
Managing & Updating Active Jobs
Statuses & Other Terminology
Vehicle Training
Damages & Claims
Other
Archive
Performance & Compliance
Performance Metrics
Compliance Requirements
Invoicing & Payments
Submitting Invoices
Invoice Edits, Rejections and Reconciliation
Other
Blueprint Vehicle Training
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Invoicing & Payments
About Us
Account Set Up
General
Getting Started
Settings & Customization
Your Services & Capabilities
Swoop Mobile App
Settings for Non-Agero Accounts (Cash Calls, Municipal, Etc.)
Dispatching & Jobs
Accepting & Assigning Job Offers
Managing & Updating Active Jobs
Statuses & Other Terminology
Vehicle Training
Damages & Claims
Other
Archive
Performance & Compliance
Performance Metrics
Compliance Requirements
Invoicing & Payments
Submitting Invoices
Invoice Edits, Rejections and Reconciliation
Other
Blueprint Vehicle Training
Invoicing & Payments
All the details you need to streamline billing.
Setting Up Direct Deposit
Viewing your rate agreement in Swoop
Viewing your rate agreements in Towbook
Where do I invoice my jobs?
Copying, pasting, searching and more in the Swoop Invoice Dashboard
Submitting Invoices
General billing rules
ASM billing rules
Secondary tow and storage billing rules
Guidelines for additional charges
Viewing and submitting invoices in Swoop
Mailing invoices
See more
Invoice Edits, Rejections and Reconciliation
Rejected invoices
Reconciling payments in Swoop/the Payments report
Understanding rejected invoices
Tracking invoices in the Sent and Done tabs in the Invoices Dashboard
Filing a payment discrepancy
See more
Other
Enrolling a driver in the Digital Tips program
Closed status reasons and what they mean