Dispatching & Jobs
About Us
Swoop Account Set Up
General
Getting Started
Profile Management
Settings & Customization
Your Services & Capabilities
Settings for Non-Agero Accounts (Cash Calls, Municipal, Etc.)
Invoicing & Payments
Submitting Invoices
Edits, Rejections and Reconciliation
Other
Dispatching & Jobs
For the Dispatcher
For the Driver
Vehicle Handling & Training
Damages & Claims
Performance & Expectations
Safety
Location Tracking
Performance Metrics
Network Requirements
Blueprint Vehicle Training
Back to home
Dispatching & Jobs
About Us
Swoop Account Set Up
General
Getting Started
Profile Management
Settings & Customization
Your Services & Capabilities
Settings for Non-Agero Accounts (Cash Calls, Municipal, Etc.)
Invoicing & Payments
Submitting Invoices
Edits, Rejections and Reconciliation
Other
Dispatching & Jobs
For the Dispatcher
For the Driver
Vehicle Handling & Training
Damages & Claims
Performance & Expectations
Safety
Location Tracking
Performance Metrics
Network Requirements
Blueprint Vehicle Training
Dispatching & Jobs
Managing your job queue in Swoop, plus client-specific tips and details on claims.
How do I contact you?
How to Use Service Provider Chat for Active Agero Jobs
Swoop Mobile App
For the Dispatcher
Towbook Terminal Status Update
How do you report an unsuccessful service digitally?
How do you cancel a job digitally?
How do you request a GOA digitally?
How do I Create a New Job?
How to See Your Full Driver Fleet
Assigning a Driver to a Job
How Do I Monitor Dispatched Jobs?
Edit Job Info & Done Tab
Digitally Updating Jobs For Cancel, Unsuccessful or GOA in Swoop
Digitally Updating Jobs For Cancel, Unsuccessful or GOA in Towbook
Reassigning A Driver
Adding Storage to an Invoice
Adding Vehicles to Storage
Releasing a Vehicle From Storage
Towing a Vehicle Out of Storage
See more
For the Driver
Towbook Terminal Status Update
Why does the address field appear with only the city and lat/long coordinates?
Driver Training: Swoop Towing Application
Log In & Overview - Driver Training 1.1
On Duty & Select Truck - Driver Training 1.2
Job Queue & Starting Jobs
Receiving a New Job - Driver Training 1.3
Managing a Job - Driver Training 1.4
Taking Photos - Driver Training 1.5
Collect Customer Signature - Driver Training 1.6
Editing Job Info - Driver Training 1.7
See more
Vehicle Handling & Training
Access to Vehicle Training Material
Damages & Claims
Vehicle Conditions Form
Common Damage Situations to Be Aware of – and to Call Us About
Damage Claims Frequently Asked Questions
Vehicle Damages: Five Key Considerations