Accident Tow (P) Billing Instructions
- Accident Scene Towing jobs will appear in Swoop dispatches under the label “Accident Tow (P).”:
- Rates are only for services designated as priority by the dispatcher at the time of service.
- You will only be eligible for your Accident Tow (P) rate if you GIVE and MEET a 30-minute ETA or less.
- In order to secure service, Agero Dispatchers will sometimes accept ETAs greater than 30 minutes. In the event an ETA of over 30 minutes is accepted, only light duty rates will apply.
- If the tow-to destination refuses the vehicle and you have consent from an Agero agent to take the vehicle to a new drop off location, additional miles are to be added to the first PO. A second invoice will not be sent.