Job Update Button makes it easy for your dispatchers to quickly and digitally mark a job as unsuccessful.
How does it work?
Job Update Button is available on both Swoop Desktop and Mobile as well as Towbook. To report an unsuccessful job, just click on the three dots next to the job you need to update, select Report as Unsuccessful Service, a reason and click submit!
Here are Quick Start Guides with more detail:
What Happens Next
We'll close the job as unsuccessful. An invoice for a partial payment will be created for you and we'll follow up with the customer to make sure they are taken care of.
I clicked on the three dots but Unsuccessful is not available.
The job status needs to be On Site to request either Unsuccessful or GOA. Once you update your status, those options will appear.