Getting Started
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      2. Account Set Up
      3. Getting Started

      Connecting Swoop with Pulsar

      Follow these instructions in order to receive Agero jobs in your Pulsar software.

      Connecting Your Agero Account in Pulsar:

      1. Log into your Pulsar account and open Location Settings.

        • If you do not know how to find the Location Settings section, reach out to the Pulsar support team: 337-366-0122 or support@idssonline.com.

      2. Select the Digital Dispatching sub tab (pic: A).

      3. Click Add New (pic: B).

      4. Select Agero-Swoop (pic: C).

      5. Fill in the associated email address and contact number, then click Next (pic: D).

      6. Follow the remaining instructions in the prompts.

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      Billing in Swoop: 

      1. Once the Pulsar integration is confirmed, you'll receive a separate email asking you to set up your Swoop billing account. 
      2. Jobs that are labeled Swoop, need to be invoiced through the Swoop platform. You cannot bill these jobs directly through Pulsar. You'll be paid twice weekly (Tuesdays/Thursdays) via your Paymode direct deposit account.
      3. Watch this video to see how simple billing on Swoop is:
      Additional invoice management resources can be found in the Provider Handbook starting on page 25.


      If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network. 

      If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network.