Connecting Swoop with Towbook

You can receive Agero jobs through Towbook by following the directions below. All invoicing must be completed in Swoop.


Connecting Your Agero Account in Towbook:

  1. Log into your Towbook account.
  2. Click on the Accounts tab and select the Agero (Swoop) option.
  3. Click the green Connect with Swoop button, and then follow the prompts to connect to the Swoop platform.
  4. Once the integration is successful, you'll see the below screen:

image (4)

 


 

Billing in Swoop: 

  1. Once the Towbook integration is confirmed, you'll receive a separate email asking you to set up your Swoop billing account. 
  2. Jobs that are labeled Swoop, need to be invoiced through the Swoop platform. You cannot bill these jobs directly through Towbook.
  3. You'll be paid twice weekly (Tuesdays/Thursdays) via your Paymode direct deposit account.
  4. Watch this video to see how simple billing on Swoop is:


Additional invoice management resources can be found in the Provider Handbook starting on page 25.


If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network