These settings can only be updated by an account admin and affect profiles across the company account
Log in to Swoop. Navigate to Settings > Configure > Company Settings
Click on "Dashboard Settings" under "Company Settings."
By Default your dashboard keeps everything on one page in the Active Tab. By checking off the boxes, you can create tabs for Scheduled, Pending, Drafts and Escalations.
If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network.