These settings will affect only your profile, not the company profile.
Log into Swoop and navigate to Settings > Configure > My Settings. From here you can choose from a variety of settings.
Follow along in our brief video walkthrough.
Email Settings
These settings will determine how Swoop will send you email notifications. You can receive emails for only jobs that you create and dispatch, all jobs, or decide not to receive any at all. The email address that you entered into your user account will be the receiving email.
Each selection box determines when our system will send an email based off of the job status. You can use this as a notification system or to keep for your records. By default Job Creation or Scheduled, Job Completed, and Job Canceled or GOA will be chosen.
Time Zone
Swoop will automatically determine a timezone based off of your computer's location. Changing the time zone will determine how you read timestamps in the swoop system.
Dashboard Columns
This is how the order of your job dashboard columns are determined for easier job tracking and management. Top to bottom translates from left to right on your dashboard.
- Use the 3 lines to drag and drop columns into position.
- You can add any new columns that you wish. To add columns, click the +.
- To remove a column, hover over the column you wish to remove and click the X.
- You can see the columns here on the Active dashboard starting with ID on the left.
If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network.