Rejected invoices

In the Swoop Invoices Dashboard, invoices that require action from you, including those that have been rejected, are in the Action Required tab.

To view additional details on the rejected invoice, including how to edit the invoice or if you need to speak with PAG, hover your mouse over the yellow alert icon to reveal further information.

Invoices displayed in the Action Required tab can be edited before resubmission. To make edits to an invoice, simply click the pencil icon located to the right of the invoice Status. You will then be able to make edits such as adding invoice notes and adding or removing services from the invoice. 

If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network.