1. Invoicing & Payments
  2. Invoice Edits, Rejections and Reconciliation

Understanding rejected invoices

The Action Required tab to helps you easily find rejected invoices that require additional action before resubmission.

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  • Invoices displayed in the Action Required tab can be edited before resubmission. To make edits to an invoice, simply click the pencil icon located to the right of the invoice Status. You will then be able to make edits such as adding invoice notes and adding or removing services from the invoice. 
  • To view additional details on the rejected invoice, hover your mouse over the yellow alert icon to reveal further information.

If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network. You can also reach the team via the blue chat bubble on AgeroSupport.