1. Dispatching & Jobs
  2. Managing & Updating Active Jobs

Why does the address field appear with only the city and lat/long coordinates?

When a customer places a request at a location without a distinct address, we collect their exact location using GPS.

This location will be included in the job in the address field. It will be displayed with the city and then the latitude and longitude coordinates.

Screen Shot 2022-10-12 at 4.37.34 PM

For directions to this location, just click on the address and you can automatically open up Google Maps.

Screen Shot 2022-10-12 at 4.42.59 PM

If you have any questions, please reach out to the Provider Advocate Group by submitting a ticket or live chatting with an agent, both available at info.agero.com/network. You can also reach the team via the blue chat bubble on AgeroSupport.