Everyone in your company (including owners) that is handling Agero jobs or information must be background checked. You must keep your and your employees' background checks updated in real time in Swoop.
If you did not submit background checks on all employees during the application process, you will need to should verify all information in Swoop before managing jobs.Manage all user creation and background checks directly through the Users page within Swoop.
To add a user:
1. Log in to Swoop
2. Go to Settings
3. Navigate to Users in the Menu Bar
4. Click Create User button at the top right
5. Fill in all relevant details and Click Save
To update existing:
Use Editor Delete button functionality in the Users tab in Swoop web app Settings.
If you have an employee that works across multiple Vendor IDs, the background check must be submitted for that employee under the Vendor ID for their main working location.
Need Assistance? Chat with us. Our Provider Advocate Group can be reached via the blue chat bubble on AgeroSupport.com or at https://info.agero.com/network.